Individuals
World of endless possibilities!
Visa Infinite card from KICB will give you the endless possibilities to fulfill your unlimited desires.
Plunge yourself in a world of full freedom with special offers from Visa Infinite.
1. Global customer support:in whatever country of the World you are, you can rely on support 24 hours a day, 365 days a year. If you lose your Visa Infinite card, or it was stolen, customer service representatives can do the following: block the card order a new card, which will be sent to you within 3 business days; You can contact customer support service by the following telephone numbers: 8800 555 7046, +7 727 349 5062
2. International Medical and Travel Support: If necessary, medical and informational assistance will be provided to you and your family during traveling outside the country of permanent residence for up to 90 days
- Medical consultation by phone
- Information about medical facilities in the host country
- Delivery of essential drugs or equipment
- Call a doctor
- Organization of urgent medical evacuation
If you need a free consultation, please call the following numbers (The call is paid according to the tariffs of your mobile operator):
London +44 (0) 208 762 8373
Moscow +7 (495) 937 6453
Dubai +971 (4) 253 6024
USA +1 (877) 859 1273 (free number)
Ukraine +380 (44) 499 3975/8 800 305 7975
Kazakhstan +7 (727) 349 50 62/0 800 555 70 46
Belarus 882 000 110 825
Internationalsos.com
3. Discounts and other offers of trading enterprises around the World: The fastest way to know about the program details, the latest news and the latest special offers from partners is Visa Explore mobile application. Download it right now and wherever you are, you will always know about the benefits of your Visa Infinite card and immediately use them anywhere in the World.
4. Visa Luxury Hotel Program: more than 900 of the most prestigious hotels in the world on the website visaluxuryhotels.com
Privileges for Visa Infinite cardholders in the best hotels in the World:
- Guaranty of the best price
- Room category upgrade at the time of check-in (if possible)
- Late check-out
- VIP guest status
If within 24 hours you find an offer better than on the site - Visa will return the price difference.
5. Access to the network of business lounges together with Lounge Key in CIS and SEE region(https://www.visa.com.kz/): your Visa Infinite card is an access key. By simply submitting your payment card, you can get 6 free visits a year to more than 850 business lounges of airports in 450+ cities
6. Escort at airportsupon arrival/during departure (www.airportspeedpass.com)
SpeedPass (yQMeet and Assist service *) is a personal fast-pass service, including:
- Up to 25% discount on yQ services at 270 airports around the World www.cemea.yqnowgroup.com.
- Fast execution of all formalities at the airport.
- Separate passage of queues.
- Escort to the car driver.
- Meeting upon arrival: from the plane to the car door.
- Support during departure: from the car to the boarding gate.
- Privileged services (baggage carrier, transfer by limousine, transfer of documents, visa on arrival, flowers during meeting).
7. Shopping protection:
When you pay for the purchases with Visa Infinite card, you can use insurance against loss, theft and damage of goods purchased by the card. In addition, a number of purchases paid with Visa Infinite card are covered by the extended warranty.
8. Concierge service
Your personal expert in lifestyle and travel at the distance of a phone call or email message.
The list of services provided by the concierge service:
- Trip and travel arrangements
- Arrangement of leisure and entertainment
- Gifts and shopping
- Reminder of important dates
And much more ... Anywhere in the World!
You can contact Visa Infinite Concierge by phones:
8800 555 7046
+7 727 349 5062
9. Full insurance during travel (up to USD 2,5 mln.):
During travels abroad, the Visa Infinite cardholder, as well as 5 members of his/her family traveling with him, are insured for all types of risks. You can find the catalog of insurance products on the new Internet portal: https://cardholderbenefitsonline.com
KICB offers the following additional services and privileges provided by the Bank to all Visa Infinite cardholders at any branch:
- Rent of a small safe deposit box for 1 year in any branch - free of charge;
- Access and exclusive service in the VIP zone of the Retail Service Center;
- Exclusive conditions (discounts) within the "Discount program" of the Bank;
- Cashback in the amount of 1% when paying in the Bank's POS terminals;
- 50% discount for certain services during settlement and cash services;
- Out-of-line service at all branches/savings banks for Visa Infinite card holders upon its submission.
- We are sure you will enjoy a world of exclusivity with Visa Infinite card. We are glad to see you in our Bank!