Useful tips
- Provide such conditions of storage of a card which exclude any opportunity of its loss, damage, copying of data from a card, its unauthorized and illegal use.
- If you have lost a card, you should immediately inform the Call-center (+996 312 664325 or 627230). Your card will be blocked. The earlier you call, the less chances will swindlers have.
- Having received a new card necessarily put your signature on a special stripe for the signature.
- Do not expose your card to magnetic field. It may lead to its demagnetization (the magnetic stripe located on a card can lose its features). It is not recommended to carry your card in bags and purses with magnetic latches, to store card near electric household appliances, mobile phones.
- Do not pass your card to other people. Only the holder of a bank card which name is specified on card has a right to use it.
- Never answer letters with requests to update data from your card through Internet. Any confirmation or updating of the information occurs only at the personal reference of the client.
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Personal information about your card should stay confidential:
- Personal data (name and surname) of the card holder;
- Card number and its period of validity
- Your PIN-CODE
- It is recommended to take bank account statements on a regular basis in order to control the cash drive on your account.
- We also remind you that you are the only person who knows the PIN-code! If you forget your PIN-code, the replacement of your card will be necessary. To simplify the memorization we suggest you to use a PIN-code storing card which is offered in KICB. Type in your PIN-code to the PIN-code storing card in any order, guided by color, direction or any other way. All other cells can be filled in any order.