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IMPORTANT: ELSOM UPDATE / 02.02.2021

Dear Clients!

On February 12- 13, 2021 the Bank plans to update in whole scale the functionality and interface of ELSOM e-wallet.

The previous version of the application will not be available - when entering the current application, you need to update ELSOM 2.0 application.

To update your e-wallet, please make sure in advance that the following data is available:

  • The phone number to which the e-wallet is registered (SMS will be sent to it for update).
  • Current PIN code to enter to the electronic wallet. In case if you forget your PIN, contact the specialists in any KICB branch in advance.

Due to the update, from 17:30 on February 12, 2021 until 9:00 on February 13, 2021, all ELSOM operations will be temporarily unavailable! On February 13, 2021, there may be temporary technical problems during the whole day.

The Bank provides round-the-clock support for ELSOM clients on all emerging issues and asks to contact the call center at the following numbers:

(0556) 986 000, (0312) 986 000, (0553) 62 01 01 (what’s app)

In addition, the following branches of the Bank will operate on February 13 and 14:

February 13:

  • Southern Bishkek Branch: Zh.Pudovkin str. 44/1,Bishkek,
  • Western Bishkek Branch: Molodaya Gvardiya ave. 44, Bishkek,
  • Sovetskaya Branch , Abdrakhmanov str. 137, Bishkek,
  • Mega Comfort SB, 1st floor, shopping center "Mega-Comfort", Shopokov str. 89, Bishkek,
  • Bereket Grand SB, Chui ave. 204, Bishkek,
  • Dordoi Djunhai SBC, Dordoi market, Kojevennaya str. 1, Bishkek,
  • Kievskaya SB, Manas ave. 57 (crossing Kievskaya str.), Bishkek,
  • Bishkek Park SB, Kievskaya str. 148, Bishkek,
  • Grand Comfort SB, Ch. Valikhanov str. 2, Bishkek,
  • CUM Aichurek,  Chui ave.155, Bishkek,
  • Kelechek SB, Navoi str. 28, Osh,
  • Nurzaman SB, Shakirov str. 275/1, Osh.

February 14:

  • Sovetskaya Branch , Abdrakhmanov str. 137, Bishkek,
  • Bereket Grand SB, Chui ave. 204, Bishkek,
  • Dordoi Djunhai SBC, Dordoi market, Kojevennaya str. 1, Bishkek,
  • Bishkek Park SB, Kievskaya str. 148, Bishkek
  • CUM Aichurek,  Chui ave.155, Bishkek
  • Kelechek SB, Navoi str. 28, Osh,
  • Nurzaman SB, Shakirov str. 275/1, Osh

Branch opening hours are available at the link: Contacts and branch network

All other branches and sub-branches of the Bank will work on February 13-14 on duty only on ELSOM issues (password recovery, identification, etc.) from 10:00 to 15:00 (without interruption).

We apologize in advance for any inconvenience caused.

21.01.2021

Maintenance works